Airways Corporation New Zealand Limited (Airways) has again selected Frequentis message handling system, AIDA-NG, for the modernisation of its existing AMHS (Air traffic services Message Handling System) network.

The Frequentis AMHS system was put into operation for the first time in 2012. With the update finalised at the end of 2022, new features for email, webmail, routing, and new messaging and conversion functions were added. Three systems, located in Christchurch and Auckland, are increasing New Zealand's flight safety benefits with a contingency concept that allows Airways to maximise continuation of aeronautical messaging services with minimum disruption of service, even in the event of a sudden loss of the main site.

“We are pleased that Airways are continuing to rely on our systems. The Frequentis AMHS solution is the undisputed market leader, enabling state-of-the-art technology and unmatched efficiency for our valued customer and paving the way for future ATM modernisations,” states Constantin von Reden, Managing Director Frequentis Comsoft and member of the Frequentis ATM Executive Board.

Airways controls all domestic and international air traffic within New Zealand’s Flight Information Region (FIR), which totals 30 million square kilometers – one of the largest FIRs in the world. Along with Australia and Fiji, Frequentis now has another satisfied AMHS customer in the Oceanic region.

“We are particularly happy with the way the Frequentis Comsoft team worked with us regarding the timing and flexibility, so that we were able to complete the project ahead of schedule. The technical and operational team are also very satisfied with the system and the usability including the new features. Because we have been working together for such a long time, and because of the excellent support, the team is very familiar with the system and can take over many tasks independently,” says Phil Pascoe, project manager at Airways.